Governance
Board Independence and Conflict of Interest
Board members and staff are required to declare any actual or potential conflicts of interest. Where a conflict arises, the individual will abstain from the relevant discussion and decision-making process. All declarations are documented, and the Board oversees compliance with the Conflict of Interest Policy.
- CCF does not make any loans to Board members, management, or related parties.
- No staff should chair the Board and staff should not comprise more than one-third of the Board.
- Staff provide the Board with complete and timely information but do not vote or participate in the Board's decision-making.
- No Board Members are currently serving for more than 10 consecutive years.
Board Committees
To support the Board in carrying out its responsibilities, the Board has delegated specific functions to eight Board Committees. Each Committee operates within its respective Terms of Reference approved by the Board.
Audit Committee
Community Partnerships & Communications Committee
Digital and Technology Committee
Finance Committee
Human Resource Committee
Investment Committee
The Investment Committee oversees CCF’s investment approach and provides guidance on investment strategies, asset allocation and performance benchmarks, taking into consideration CCF’s risk tolerance and long-term objectives for its reserves.
Nominating Committee
Social Work and Programme Committee
Strategic Management
Risk Management
Financial Management and Internal Controls
CCF is committed to strong financial management and internal controls to safeguard its assets and ensure accountability to stakeholders. The Board and Management oversee the financial governance framework, supported by established policies and procedures. Financial processes incorporate appropriate authorisation, segregation of duties, and regular financial reporting to Management and the Board. Financial performance is monitored against the approved budget.
Independent assurance on the effectiveness of controls is provided through internal and external audits.
Reserves Policy
The Board reviews the reserves position regularly to ensure alignment with the organisation’s operating and strategic needs.
Human Resource Management
- There are no paid staff who are close family members of the CEO or Board members.
- No staff is involved in setting his or her own remuneration.
- No Board Members receive any remuneration for their Board services.
- Remuneration of the top 3 executives is disclosed in bands in the latest Financial Statements, in accordance with the Code of Governance for Charities and IPCs.
Programme Management
Volunteer Management
Code of Conduct and Ethics
CCF has documented Codes of Conduct and Ethics for Board members, staff and volunteers that are aligned with CCF’s values in achieving its vision and mission. The Codes set out the expected standards relating to integrity, professionalism, accountability and conflict of interest management in support of good governance and ethical conduct across the organisation.
Environmental, Social and Governance (ESG)
CCF integrates Environmental, Social and Governance (ESG) considerations into our operations and practices. This includes how we minimise our environmental impact, support our beneficiaries, staff and community, and uphold accountability and transparency in our governance.
CCF has established an ESG Policy to guide the integration of ESG considerations across our operations.
Anti-Money Laundering & Countering the Financing of Terrorism Policy
CCF has an Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) Policy in place to prevent, detect and report money laundering and terrorism financing risks. The policy includes governance and financial transparency measures, stakeholder due diligence and screening procedures, suspicious transaction reporting processes, record retention requirements, staff training and periodic risk assessments to safeguard the integrity of CCF’s operations and funds.
Data Protection
Whistle-blowing Policy
CCF is committed to maintaining high levels of integrity, ethics and honesty in our services and operations. To achieve high standards of corporate governance and compliance with all laws and regulatory requirements, CCF does not condone any wrongdoings, misconduct, or statutory noncompliance by our Board, employees or volunteers in the course of our work. CCF has in place, a whistleblowing policy to address concerns about possible wrongdoing or improprieties in financial or other matters within the charity. Concerns related to whistleblowing can be directed to auditcom@ccf.org.sg.
Media Communications
CCF has established processes and guidelines for managing media and public communications. Media enquiries are managed by the Communications Team, with appropriate review and approval based on the nature of the engagement. Designated spokespersons represent CCF for media engagements where appropriate.
Feedback and Complaints
CCF values feedback from our beneficiaries, donors, volunteers, partners and members of the public. Feedback or complaints received are reviewed and followed up by the relevant parties in accordance with CCF’s established procedures.