FAQs

Important numbers

Quick FactsStatistics
Number of children and their families served in 2024677
Most common childhood cancerLeukaemia
Overall survival rates for childhood leukaemia88.8%
The largest age group of children newly-diagnosed with cancer0-4 years old
No. of children diagnosed with childhood cancer in 2024118
Average number of children diagnosed with cancer in Singapore each year (2021-2025)132

Donation FAQs

1. Is Children’s Cancer Foundation (CCF) an Institution of a Public Characters (IPC)?

Answer: Yes, CCF is an IPC and our IPC period is from 5 May 2025 to 4 May 2028.

2. Can I receive tax benefits for my donation? If I make a donation, am I entitled to tax deduction?

Answer: Yes, donations are entitled to 2.5 times tax deduction. The deduction will be automatically included in your tax assessment if you have provided your Tax Reference Number (e.g. NRIC/FIN/UEN). You do not need to claim the deduction in your tax form.

3. Will I receive a receipt for my donation?

Answer: CCF will no longer issue physical receipts as part of its ESG efforts. If you wish to receive an electronic receipt (e-receipt), please provide your email address.

Hardcopy receipts are only available by request via email to finance@ccf.org.sg.

4. What currency is accepted for donations?

Answer: All donations are accepted in Singapore Dollars (SGD) only.

5. Why was my online transaction using credit/debit card declined?

Answer: We accept Visa and MasterCard for online donations. If your transaction is declined, please check that:

  • Your card details are correct
  • Your card has not expired
  • There are sufficient funds (debit cards) or available credit limit

6. How do I terminate my donation?

Answer: Please email us at finance@ccf.org.sg, and we will review your request.

7. Can I terminate my monthly donation under Will and Hope Monthly Giving Programme anytime, and who should I contact?

Answer: Please email your request to finance@ccf.org.sg. Kindly include the following details:

  • Full name (as per your NRIC/FIN) or Business or Organisation Name
  • NRIC/FIN/UEN number
  • Payment Mode
  • Donation Amount

8. Can I request a refund for my donation?

Answer: Donations are generally non-refundable; however, requests may be reviewed on a case-by-case basis.

9. How much can I donate?

Answer: You may donate any amount. Every contribution counts.

10. Can I donate anonymously?

Answer: Yes, you may donate anonymously. Please indicate your preference and we will respect your request.

Funds

 Who decides how funds are used within CCF?

Ans: We have a Management Committee that decides on fund allocation for various programmes, projects and activities at the beginning of each calendar year.

Does CCF get government funding?

Ans: No, we raise our own funds. We have been supported by the Corporate Community, Civic Organisations, Schools and generous individuals who help raise funds for CCF.

We are registered as a member of the National Council Social Service and is also an Institution of Public Character (IPC). The IPC status enables us to provide tax deductible receipts for direct donations.

How are these funds raised?

Ans: About 60 – 70% of our annual fundraising target is from individuals, school and corporate organisations. The remaining is through our own fundraising activities.

What percentage of the direct charitable expenses is expended to our beneficiaries?

Ans: About 90% of the funds are expended directly to our beneficiaries in the form of Financial Assistance, Casework and Counselling, Therapeutic Play, Childhood Cancer Transplant Programme, Caregiver Support Programmes, Educational talks and workshops, Social and Recreational Programme, training and research amongst others.

Why does CCF need to keep reserves?

Ans: Reserves enable CCF to continue serving the families at the current level of intensity, uninterrupted. Our reserves policy of three times of operating expenses will allow us to help as many families as possible.

For more information on our financial statement, you may refer to our annual reports here.